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Access Link to K-Touch Admin
The following link serves for dealer registration and accessing K-Touch Admin from which Builder is accessed.https://k-touch.kramerav.com/manager.html#main
1/10/2016
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K-Touch Definitions
The following definitions are used in the K-Touch platform:- Kramer Office – The local K-Touch distributor for its local dealers. The Kramer office registers and manages dealers, manages office projects, users and licenses.
- Dealer – Registers as a dealer with a Kramer office, orders licenses per project from a Kramer office and manages dealer projects, users and licenses.
- User – Can be an administrator, purchaser, installer or local installer that is given an account within a dealership or an office. Depending on their role in the organization, each user is given a username and password and assigned different operations they can perform on K-Touch Admin. For example, a dealership can have several technical personnel (installers), one administrator and two sales persons (purchasers).
- Administrator – A user with access to all K-Touch Admin features. The administrator is in charge of the overall K-Touch system. The administrator in the Kramer office also approves Dealers.
- Purchaser – A sales representative who orders licenses and allocates them for the different projects.
- Installer – Designs and manages all the Dealer’s projects. The installer can apply the appropriate license per project, has direct access to K-Touch Builder, can edit the project details and add a new project. The installer also manages the templates.
- Local Installer – Has access only to the projects that she or he designs. The installer can apply the appropriate license for the project he is working on, has direct access to K-Touch Builder for programming a project and can edit the project details and add a new project. The installer also manages K-Touch templates.
- Project – A project is assigned per room, includes the configuration of a controlled room and requires an exclusive room license. Project configurations can be duplicated for identical rooms, each requiring a room license
- License – A room license is issued per project (per room). It includes a touch panel and a set number of controlled devices and is consumed per room. Different types of licenses are available for different room sizes. Add-ons are also available (for example, an additional panel).
- Panel (Touch Panel) – The iOS or Android tablet or mobile device used for room control (within K-Touch Admin).
- Device (controllable Device) – A device controlled by K-Touch. Controllable devices are counted by the number of devices that appear in the Devices Tab of the builder for a specific project.
- Template – A pre-made project that can be added to the account and used.
6/25/2015
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K-Touch System Overview
K-Touch is a comprehensive cloud-based platform that lets dealers easily design advanced room-control and automation systems that can be operated from most iOS or Android touch panels.The K-Touch system lets the installer easily integrate common touch devices as user interfaces into a Kramer-based room control system. By configuring the Kramer room controller to communicate over standard IT networks with an iOS or Android touch device, and designing the required control screen on the cloud screen designer (no need to install it on the PC), a complete, advanced, touch-based room control system is available. In particular it supports:
- Hundreds of touch panels - K-Touch is supported on iOS and most common Android phones and tablets. With its easy-to-use free App available in the App Store and Google Play, K-Touch is your ultimate fits-all control solution
- Cloud Based System - K-Touch Admin and K-Touch Builder are online cloud-based systems. Created user panels can be downloaded to their mobile device with the touch of a button, and can then be modified over the Internet at any given moment. To complete the change, re-sync the system
- Mixed types of Hardware Panels and Touch Panels
- Kramer Ethernet Controllers - Kramer’s Ethernet controllers offer a host of control ports (RS-232, GPIO, relays or IR) that can be controlled using K-Touch via a touch panel device.For example, the Kramer FC-26 which is a hardware and software interface system for bidirectional control of RS-232 (two ports) and IR-controllable devices (four ports) via an Ethernet LAN, as well as via the Internet and can be controlled from mobile devices. Kramer Ethernet controller series also includes the FC-132ETH, FC-22ETH, FC-20 (Feb 16, 2016) and others.
6/25/2015
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Project Programming Workflow
K-Touch enables the integrator to create, in few simple steps, a room-control user interface application that is used on touch panels.
The touch panel and Ethernet controller are connected to the same IT network and configured with the correct IP addresses.
We recommend the following workflow for creating and programming the complete room control project:
- Design how you want to setup your touch panel pages by initially sketching them on a piece of paper or using a design application. Include the button location, their expected control outcome, gestures needed, and so on.
- In K-Touch Admin, open (if needed) a project per room for your specific customer. Be sure to allocate the correct type of room license for each room project.
- From K-Touch Admin, launch K-Touch Builder. Select the correct touch panel (iOS or Android) that will be used to control the room.
- Configure and program your designed room-control GUI using the K-Touch Builder software.
- Finalize the programming of the control application design in K-Touch Builder and save the project.
- Download the K-Touch application to your touch device from the App Store or Google Play Store.
- Launch the App on your panel and sync it to the project account. This downloads the project program you have created and also makes use of the allocated room license.
- Configure the network connectivity information on your touch panel to connect it to your Ethernet controller.
Once you are familiarized with K-Touch, you can follow an alternative workflow (according to your preference).
Consider these significant points:
- Licenses are ordered via your standard ordering process and once allocated and assigned to a project are subtracted from your dealer account.
- Identical projects, for example using the exact same control configuration for several rooms, can reuse the first-made identical configuration and require a separate license per room.
- After using your license, initially, to download the project info to the touch panel, you can re-sync the device to change/update the screen design in this project. However, if the touch panel is broken or misplaced, you cannot reuse the license. You must use a new license to sync another touch device to the same project.
7/23/2015
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Getting Started with K-Touch
1. Register as a K-Touch User- To register as a K-Touch user, you must first complete an online training course. This course consists of approximately 15 ten-minute videos, each including a short test and a final exam.
- To gain access to the training program, contact your local Kramer office.
The following is a step-by-step process to create a K-Touch Project. Each item links to other articles in the K-Touch Knowledge Base that explain each topic in more detail.
- Create a K-Touch Dealer Account (first time only)
- Create a K-Touch User Account (first time only)
- Create a New Project
- Build your Project
- Create a Handset
- Add Devices from Library
- Create a Panel
- Create a New Page
- Add a Background Image
- Add a Button
- Assign a Command to a Button
- Add a Text Label
- Create a Link to a Page or Panel
- More
- Configure the Touch Interface
- Add a License to a Customer Project
- Download the Mobile App
- Login and Sync a Project
- Sync a Handset
- Create Gateways
- Assign Devices to a Gateway
- Hardware
- Using a FC-xxETH
This document outlines what can be accomplished with K-Touch. We encourage all users to use our Knowledge Base to explore some of the more advanced features K-Touch has to offer.
4/10/2015
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Licensing Options
IntroductionThe capabilities of K-Touch are defined by the types of licenses applied to a project.
Licenses dictate the number of controlled devices and the quantity of user interfaces that can be used on a project. For certified UI devices see K-Touch Certified UI Devices.
This article is an overview of the licensing structure and a guide to proper license selection.
Definitions
Client: A client is any user interface used for a specific project. Clients are any iOS or Android device running the K-Touch App. (Click here for a full list of support devices.)
Controllable Devices: A controllable device is any 3rd party device controlled with K-Touch. Controllable devices are counted as the number of devices that appear in the Devices tab of the builder for a specific project.
Step 1
License Type - Each K-Touch project must have one of three license types:
- Standard: Includes 1 client and up to 5 controllable devices
- Advanced: Includes 1 client and up to 15 controllable devices
- Premium: Includes 1 client and up to 50 controllable devices
Step 2
Project Add-Ons - Once you have selected a license type, you can purchase additional add-ons to customize a specific project:
- Client: Adds the ability to sync an additional client with that project
- 5 Controllable Devices: Adds the ability to control five additional devices
4/10/2015
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What are Global Macros?
K-Touch 3.2 released in April 2016 introduced a new feature called global macros. This article describes what global macros are.
1. What are global macros?
K-Touch 3.2 released in April 2016 introduced a new feature called global macros. This article describes what global macros are.
1. What are global macros?
- A global macro is a list of actions, commands, delays, etc. that are not tied directly to an event like a button push or a feedback. Global macros exist at a higher level and can be called by an event to be executed. These macros are called global because the same macro can be called by multiple events across multiple handsets.
- Global macros are useful anytime that the same set of actions are reused over multiple button presses. This makes it easier to create and maintain our K-Touch projects
4/6/2016
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Supported Cameras
Below is a list of currently supported cameras using the K-Touch Security module:
Note the connection URL within the camera information. If your camera model does not match the camera we tested in our offices, you can input the connection URL into the gateway setup. Make sure to remove the username, password, IP and port from the connection URL. This configures the standard gateway configuration areas for the information
We currently do not support two way audio with cameras.
ACTi
- Tested Model -
- Supported resolutions (320x240, 640x480 & 720p)
- PTZ is supported
- Connection URL - http://{IP}:{HOST}/cgi-bin/encoder?USER={USER}&PWD={PWD}&CHANNEL={CHANNEL}&GET_STREAM={STREAM}
- Note - It is recommended to set the video stream quality using the VIDEO_MJPEG_QUALITY param, 70 is the default. To set the resolution, add the VIDEO_RESOLUTION parameter after the channel parameter. Resolutions are formatted with an N before the height and width. Example: N{HEIGHT}x{WIDTH} ?
AXIS
- Tested Model - P55 Series
- Supported Resolutions (720x480 to 176x120 @ 60Hz, 720x576 to 176x144 @ 50Hz, 720p & 1080P)
- PTZ is supported on some models?
- Connections URL's - H264(rtsp://{AUTH@}{IP}:{PORT}/axis-media/axis.amp?videocodec=h264) MJPEG(http://{AUTH@}{IP}:{PORT}/mjpg/video.mjpg)
Channel Vision
- Test models - 6532?
- Supported Resolutions (320x240 & 640x480)
- PTZ is supported
- Connection URL - http://{AUTH@}{IP}:{PORT}/GetData.cgi?CH={CHANNEL} &Codec=jpeg&Size={RESOLUTION}
Foscam
- Tested models - FI8910W,
- Supported resolutions HD (720p) SD (320x240 & 640x480)
- PTZ is supported
- Connection URL - below
- SD (Video Only) http://{AUTH@}{IP}:{PORT}/videostream.cgi?resolution={resolution}&rate=0
- SD (Audio & Video) http://{AUTH@}{IP}:{PORT}/videostream.cgi?resolution={resolution}&rate=0
- HD http://{IP}:{PORT}/cgi-bin/CGIStream.cgi?cmd=GetMJStream&usr={USERNAME}&pwd={PASSWORD}
Notes - The port used is different for HD (88) and SD (80). Also we do not currently support the 1080p Foscam camera ??
Grandstream
- Tested models - GXV3662HD
- Supported resolutions - below
- 4:3 (480x368 to 1280x960)
- 16:9 (480x272 to 1280x720)
- PTZ is supported
- Connection URL - rtsp://{AUTH@}{IP}:{PORT}/{CHANNEL} ?
ICRealtime
- Tested models - ICIPD2000AIR
- Supported resolutions (1080p, 720p, 1280x960, 1280x1024, CIF, D1)
- PTZ is supported on some devices
- Connection URL - rtsp://{AUTH@}{IP}:{PORT}/cam/realmonitor?channel={CHANNEL}&subtype={SUBSTREAM#}
LILIN
- Tested Models - IPS5184 / IPS5188
- Supported Resolutions ( 480p & 1080p)
- PTZ is supported
- Connection URL - rtsp://{AUTH@}{IP}:{PORT}/jpeg{RESOLUTION} ?
SnapAV
- Tested Models - none. SnapAV provided a URL for us to test using our application
- Supported Resolutions (320x240, 640x480, 720p & 1080p)
- NO PTZ Support
- Connection URL - http://{AUTH@}{IP}:{HOST}/GetData.cgi?CH={CHANNEL}&Codec={CODEC}
9/10/2015
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Ethernet Connectivity of Kramer Products
| Product | Client connect type | Concurrent TCP clients # | Concurrent UDP clients # |
| FC-22ETH | TCP/UDP | 40 | 40 |
| FC-24ETH | TCP/UDP | 40 | 40 |
| FC-132ETH | TCP/UDP | 6 | 6 |
| FC-26 | TCP/UDP | 40 | 40 |
| VP-439 | UDP | 1 | |
| VP-440 | UDP | 1 | |
| VP-444 | UDP | 1 | |
| VP-445 | TCP | 1 | |
| VP-553 | UDP | 1 | |
| VP-558 | TCP/UDP | 1 | 1 |
| VP-770 | TCP/UDP | 4 | 10 |
| VP-771 | TCP/UDP | 4 | 10 |
| VP-772 | TCP/UDP | Unlimited | Unlimited |
| VP-773 | TCP/UDP | 4 | 10 |
| VP-774 | TCP/UDP | 4 | 10 |
| VP-778 | TCP/UDP | Unlimited | Unlimited |
| VS-44DT | TCP/UDP | 1 | 1 |
| VS-732 | TCP | 4 | |
| VS-733 | TCP | 4 | |
| VS-734 | TCP | 4 | |
| VS-88DT | TCP/UDP | 1 | 1 |
| VSM-4x4HFS | UDP | 1 |
12/23/2015
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Ethernet Connectivity of Kramer Products
| Product | Client connect type | Concurrent TCP clients # | Concurrent UDP clients # |
| FC-22ETH | TCP/UDP | 40 | 40 |
| FC-24ETH | TCP/UDP | 40 | 40 |
| FC-132ETH | TCP/UDP | 6 | 6 |
| FC-26 | TCP/UDP | 40 | 40 |
| VP-439 | UDP | 1 | |
| VP-440 | UDP | 1 | |
| VP-444 | UDP | 1 | |
| VP-445 | TCP | 1 | |
| VP-553 | UDP | 1 | |
| VP-558 | TCP/UDP | 1 | 1 |
| VP-770 | TCP/UDP | 4 | 10 |
| VP-771 | TCP/UDP | 4 | 10 |
| VP-772 | TCP/UDP | Unlimited | Unlimited |
| VP-773 | TCP/UDP | 4 | 10 |
| VP-774 | TCP/UDP | 4 | 10 |
| VP-778 | TCP/UDP | Unlimited | Unlimited |
| VS-44DT | TCP/UDP | 1 | 1 |
| VS-732 | TCP | 4 | |
| VS-733 | TCP | 4 | |
| VS-734 | TCP | 4 | |
| VS-88DT | TCP/UDP | 1 | 1 |
| VSM-4x4HFS | UDP | 1 |
12/23/2015
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K-Touch Certified UI Devices
The K-Touch app is designed to run on iOS and Android user-interface (UI) devices, either touch panels (also known as tablets) or smart phones. To ensure a reliable end-user experience, the following table lists K-Touch certified UI devices.For more clarifications on non-certified UI devices, contact your local Kramer office.
| UI Device OS [Operating System] | Smartphones | Tablets |
| iOS |
|
|
| Android |
|
|
12/23/2015
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Accessing K-Touch in China
1. Accessing K-Touch Admin
- Go to 54.187.3.253/manager
- Change your iPhone/iPad to use 'Chinese Simplified' language.
- Re-start the K-touch app, provide project's username/password and it works automatically.
8/3/2015
